1. Introduction
QK Wholesale LLC ("Company," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, contact us, or purchase products from us through our online storefronts or third-party marketplaces.
QK Wholesale LLC is a California Limited Liability Company (Entity No. B20260131596) located at 230 W Olympic Blvd, Apt 4309, Los Angeles, CA 90015, USA, operating an e-commerce business.
By using our website and services, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use our website or services.
2. Information We Collect
2.1 Information You Provide Voluntarily
- Contact information — name, email address, and any other details you provide when you contact us through our website or by email.
- Order information — shipping address, billing address, order history, and order number when you purchase our products.
- Communications — messages, inquiries, reviews, and feedback you send to us.
2.2 Information Collected Automatically
- Device and usage data — IP address, browser type, operating system, pages visited, and referring URLs.
- Cookies and similar technologies — small files stored on your device that help us analyze site traffic and improve your experience. You can instruct your browser to refuse cookies or to indicate when a cookie is being sent; however, some parts of our website may not function properly without them.
2.3 Information from Third Parties
We may receive information about you from third-party marketplaces, payment processors, shipping carriers, and service providers that help us operate our business — for example, delivery confirmation data needed to fulfill your order.
3. How We Use Your Information
We use the information we collect to:
- Process, fulfill, and deliver your orders, including international shipping and customs documentation;
- Respond to your inquiries and provide customer support;
- Process payments, refunds, returns, and exchanges;
- Verify information, detect and prevent fraud, and comply with legal obligations;
- Improve our website, products, and services;
- Send service-related communications (e.g., order confirmations and shipping updates);
- Send promotional communications, only where you have opted in or as otherwise permitted by law — you may opt out at any time.
4. How We Share Your Information
We do not sell your personal information. We share information only as necessary to operate our business, including with:
- Service providers — payment processors, shipping carriers, customs brokers, and IT vendors acting on our behalf under confidentiality obligations;
- Marketplaces — third-party e-commerce platforms on which we sell, in accordance with their own privacy policies;
- Legal authorities — where required by law, regulation, subpoena, or to protect our rights, safety, or property;
- Business transfers — in the event of a merger, acquisition, or sale of assets, subject to this Privacy Policy.
5. International Data Transfers
Because we serve customers around the world, your information may be transferred to and processed in countries other than your own — including the United States — to fulfill orders and provide customer service. We take reasonable measures to ensure your information remains protected in accordance with this Privacy Policy wherever it is processed.
6. Data Retention
We retain personal information only as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations (such as tax and accounting records), resolve disputes, and enforce agreements. When no longer needed, we securely delete or de-identify the information.
7. Your Privacy Rights
7.1 California Residents (CCPA/CPRA)
If you are a California resident, you have the right to know what personal information we collect about you, request deletion of your personal information, correct inaccurate information, opt out of any "sale" or "sharing" of personal information, and not be discriminated against for exercising these rights. We do not sell personal information as defined by the California Consumer Privacy Act. To exercise your rights, contact us using the information in Section 10.
7.2 Other Jurisdictions
Depending on your location, you may have additional rights, including the right to access, rectify, or erase your personal data, restrict or object to processing, data portability, and the right to lodge a complaint with your local data protection authority. Residents of the European Economic Area, the United Kingdom, and other jurisdictions with similar laws may exercise these rights by contacting us.
8. Children's Privacy
Our website and services are not directed to children under 13 (or under 16 in the EEA/UK), and we do not knowingly collect personal information from children. If you believe a child has provided us personal information, please contact us and we will delete it promptly.
9. Security
We use reasonable administrative, technical, and physical safeguards — including encryption in transit where applicable and access controls — to protect your personal information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
10. Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us:
- Company: QK Wholesale LLC (Entity No. B20260131596)
- Address: 230 W Olympic Blvd, Apt 4309, Los Angeles, CA 90015, USA
- Email: [email protected]
- Response time: within 48 hours on business days
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the updated policy on this page with a revised "Last Updated" date. Material changes will be communicated prominently on our website. Your continued use of our website and services after an update constitutes acceptance of the revised policy.